Acceptable use policy

Revision date: 7th January 2020

As a provider of web site hosting and other Internet-related services, The Meshwork offers its customer (also known as "Subscribers") and their customers and users the means to acquire and disseminate a wealth of public, private, commercial and non-commercial information. The Meshwork respects that the Internet provides a forum for free and open discussion and dissemination of information. However, when there are competing interests at issue, The Meshwork reserves the right to take certain preventive or corrective actions. In order to protect these competing interests, The Meshwork has developed an Acceptable Use Policy ("AUP"), which supplements and explains certain terms of each customer's respective service agreement, and is intended as a guide to the customer's rights and obligations when using The Meshwork' services. This AUP will be revised from time to time. One important aspect of the Internet is that no one party owns or controls it. This fact accounts for much of the Internet's openness and value, but it also places a high premium on the judgment and responsibility of those who use it, both in the information they acquire and in the information they disseminate to others. When subscribers obtain information through the Internet, they must keep in mind that The Meshwork cannot monitor, verify, warrant or vouch for the accuracy and quality of the information they acquire. For this reason, the subscriber must exercise his or her best judgment in relying on information obtained from the Internet, and also should be aware that some material posted to the Internet may be sexually explicit or otherwise offensive. Because The Meshwork cannot monitor or censor the Internet, and will not attempt to do so, The Meshwork cannot accept any responsibility for injury to its subscribers resulting from inaccurate, unsuitable, offensive or illegal Internet communications.

When subscribers disseminate information from the Internet, they must keep in mind that The Meshwork does not review, edit, censor or take responsibility for any information its subscribers may create. When users place information on the Internet, they have the same liability as other authors for copyright infringement, defamation and other harmful speech. Also, because the information created is carried over The Meshwork' network and may reach a large number of people, including both subscribers and non-subscribers of The Meshwork, subscribers' postings to the Internet may affect other subscribers and may affect The Meshwork' goodwill, business, reputation or operations. For these reasons, subscribers violate The Meshwork policy and the Service Agreement when they, their customers, affiliates or subsidiaries engage in the following prohibited activities:

Sending unsolicited bulk and/or commercial information over the Internet. It is not only harmful because of its negative impact on consumer attitudes toward The Meshwork, but also because it can overload The Meshwork’s network and disrupt service to The Meshwork’s subscribers. Also, maintaining an open SMTP relay is prohibited. When a complaint is received, The Meshwork will investigate and shutdown the account that is SPAMing. Furthermore The Meshwork reserves the right to prosecute for this violation.

Audio/Video Streaming
Audio/Video Streaming is not hosting friendly. As such, The Meshwork reserves the right to impose a bandwidth limit of 25GB per calendar month for websites on an Unlimited bandwidth hosting plan that allow downloading of video, audio or other files.

Server Fair Usage
Unless using a Virtual Private Server, customers may not use more than 5% of our server’s processing capacity. Customers must also not run standalone, unattended server-side processes or any daemons. Cron entries/scheduled tasks must be created through the web hosting control panel, and must not be created or triggered by other means. Hosting packages which provide 'unlimited' server space allow for normal routine “non-file-distribution” web usage only.

File Sharing
You must not operate self-hosted file sync or similar “cloud storage” based services including (but not limited to) OwnCloud, NextCloud, Pydio and Sparkleshare.

Large File Policy
The Meshwork is not for file hosting and distribution - as such, customers may not host any files larger than 50MB in size that are observed to be available for the sole purpose of download. Such files include but are not limited to .ISO, audio/video files, .EXE files. If you are unsure whether your file is against this policy, please e-mail [email protected]

Backup facility
You must not use the Hosting Services as an offsite backup facility or file storage location. Therefore, all files uploaded to our servers as part of your usage of the Hosting Services must be visible and accessible to the outside world (web-visible) unless they are needed to operate the website of which they form part; We reserve the right to delete files or directories that are not web-visible without giving notice to you.

Adult-Oriented Content
The Meshwork does not allow adult content and will suspend/terminate any offending account.

Obscene Speech or Materials
Using The Meshwork' network to advertise, transmit, store, post, display, or otherwise make available child pornography or obscene speech or material is prohibited. The Meshwork is required by law to notify law enforcement agencies when it becomes aware of the presence of child pornography on or being transmitted through its network.

Defamatory or Abusive Language
Using The Meshwork' network as a means to transmit or post negative, defamatory, harassing, abusive or threatening language.

Forging of Headers
Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.

Illegal or Unauthorised Access to Other Computers or Networks
Accessing, illegally or without authorisation, computers, accounts or networks belonging to another party, or attempting to penetrate security measures of another individual's system (often known as "hacking"). Also, any activity that may be used as a precursor to an attempted system penetration (i.e., port scan, stealth scan or other information-gathering activity).

Distribution of Internet Viruses, Worms, Trojan Horses or Other Destructive Activities
Distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mail bombing or denial of service attacks. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the network or any connected network, system, service or equipment.

Facilitation a Violation of this AUP
Advertising, transmitting or otherwise making available any software, program, product or service that is designed to violate this AUP, which includes the facilitation of the means to spam, initiation of pinging, flooding, mail bombing, denial of service attacks and piracy of software.

Usenet Groups
The Meshwork reserves the right not to accept postings from newsgroups where we have actual knowledge that the content of the newsgroup violates the AUP.

Running a proxy website or service is prohibited.

Other Illegal Activities
Engaging in activities that are determined to be illegal, including, but not limited to, advertising, transmitting or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards and pirating software.

Other Activities
Engaging in activities, whether lawful or unlawful, that The Meshwork determines to be harmful to its subscribers, operations, reputation, goodwill or customer relations.

As we have pointed out, the responsibility for avoiding harmful activities just described rests primarily with the subscriber. The Meshwork will not, as an ordinary practice, monitor the communications of its subscribers to ensure that the comply with The Meshwork' policy or applicable law. However, when The Meshwork becomes aware of harmful activities, it may take any action to stop the harmful activity, including, but not limited to, removal of information, shutting down a web site, implementing screening software designed to block offending transmissions, denying access to the Internet, or any other action deemed appropriate by The Meshwork.

The Meshwork is also aware that many of its subscribers are themselves providers of Internet services, and that information reaching The Meshwork' facilities from those subscribers may have originated from a customer of the subscriber or from another third party. The Meshwork does not require its subscribers who offer Internet services to monitor or censor transmissions or web sites created by customers of its subscribers. The Meshwork reserves the right to directly take action against a customer of its subscribers. Also, The Meshwork may take action against the The Meshwork' subscriber because of activities of a customer of the subscriber, even though the action may affect other customers of the subscriber. Similarly, The Meshwork anticipates that subscribers who offer Internet services will cooperate with The Meshwork in any corrective or preventive action that The Meshwork deems necessary. Failure to cooperate with such corrective or preventive measures is a violation of The Meshwork policy.

The Meshwork will not intentionally monitor private electronic mail messages sent or receive by its subscribers, unless required to do so by law, governmental authority or when public safety is at stake. The Meshwork may, however, monitor its service electronically to determine that its facilities are operating satisfactorily. Also, The Meshwork may disclose information, including, but not limited to, information concerning a subscriber, a transmission made using our network, or a web site, in order to comply with a court order, subpoena, summons, discovery request, warrant, statute, regulation or governmental request. The Meshwork assumes no obligation to inform the subscriber that subscriber information has been provided and, in some cases, may be prohibited by law from giving such notice. Finally, The Meshwork may disclose subscriber information or information transmitted over its network where necessary to protect The Meshwork and others from harm, or where such disclosure is necessary to the proper operation of the system. However, The Meshwork will never sell information to other services or outside companies.

The Meshwork expects that its subscribers who provide Internet services to others will comply fully with all applicable laws concerning the privacy of online communications. A subscriber's failure to comply with those laws will violate The Meshwork policy. Finally, The Meshwork wishes to emphasise that, in signing the Service Agreement, subscribers indemnify The Meshwork for any violation of the Service Agreement, law or The Meshwork policy resulting in loss to The Meshwork or the bringing of any claim against The Meshwork by any third party. This means that, if The Meshwork is sued because of a subscriber's or customer of a subscriber's activity, the subscriber will be responsible for payment of any damages awarded against The Meshwork, plus costs and reasonable legal fees. We hope this AUP is helpful in clarifying the obligations of Internet users, including The Meshwork and its subscribers, as responsible members of the Internet. Any complaints about a subscriber's violation of this AUP should be sent to [email protected]